JOIN OUR TEAM

Join our team and be a part of the excitement! We constantly push boundaries and explore new ideas, from virtual reality experiences to over-the-top escape rooms. Our focus is on creating innovative solutions that captivate and inspire. In our dynamic work environment, enthusiasm fuels everything we do. We strive to infuse an energetic and fun vibe into every aspect of our work. If you're passionate about what you do and thrive in a collaborative setting, come join us and become a valued member of our team.

At our company, we hold our guests in the highest regard, and that's why we're always on the lookout for exceptional individuals to join our ranks. If you're the best of the best, we want to work with you.

Assistant Manager - Position Filled

Join our team as an Assistant Manager and play a pivotal role in shaping the guest experience and streamlining our operations. You will cultivate guest relationships, uphold our service standards, and guide our team to exceed expectations daily.

Interested in becoming an integral part of our team? Apply now and help us create an unparalleled experience for our guests and employees alike!

- Build Guest Relationships: Foster strong connections with guests and guarantee their satisfaction with our products and services.
- Operational Excellence: Develop and implement systems, policies, and procedures, as well as oversee their adherence to maintain productivity.
- Team Management: Act as a mediator and motivator for employees, sustaining morale and operational efficiency.
- Day-to-Day Operations: Ensure the smooth running of the company’s activities and address any issues that arise with promptness and skill.
- Training & Development: Conduct training sessions for new staff and provide continuing education for existing team members.
- Adaptability: Be ready to step into various roles to ensure uninterrupted service standards.
- Guest Service Oversight: Maintain oversight of guest service interactions to ascertain excellence is consistently provided.
- Required availability: Willingness to work weekends and holidays is necessary.
- Minimum of 3 years in a guest service management role with a proven track record in relationship building.
- Demonstrated ability to establish and observe operational protocols.
- Experienced in team management and fostering a cooperative work environment.
- Strong organizational abilities with adept problem-solving skills, suited to a fast-paced setting.
- Proficient in training with excellent communication skills.
- Capability to adapt to different roles within the company seamlessly.
- Committed to ensuring superior guest service.
- High school diploma or equivalent is mandatory; a Bachelor's degree is preferred.
- Guest Focus: Prioritizing guest satisfaction and nurturing guest loyalty.
- Operational Excellence: A relentless drive for quality and operational efficiency.
- Employee Development: A nurturing environment for career growth and skill advancement.
- Adaptable Environment: Thriving within a dynamic and swiftly evolving workplace.
- Collaborative Spirit: A deep-rooted culture of teamwork, communication, and shared success.
- Holistic Satisfaction: A balanced commitment to employee welfare and guest happiness.
1. Submit a resume and cover letter detailing your relevant experience, strengths, and motivation for applying for the assistant manager position.
2. Provide a list of professional references.
3. Attend an initial interview to explore your background and suitability for the role.
4. A potential second interview may be conducted to further appraise your fit for the company, with possible situational assessments.
5. Successful candidates will be extended an offer after the comprehensive evaluation.
All new hires will undergo a drug test. Random drug testing may be conducted at any time during employment to ensure compliance with our drug-free policy.

Game Master - Hiring Part Time & Full Time

Are you ready to transport our guests to fantastic realms and ensure an unforgettable experience? As a Game Master at our cutting-edge Virtual Reality Arena and Escape Room, you will be the guide, guardian, and guru of virtual adventures. This role is perfect for someone who thrives on human interaction, delights in delivering top-notch guest service, and possesses a passion for immersive gaming experiences.

Bring your authentic self to a workplace designed around engagement, adventure, and inclusivity. If you're excited about creating memorable experiences powered by cutting-edge technology, we want you on our team. We offer a competitive salary, opportunities for advancement, and the chance to work in an exciting, cutting-edge gaming environment. If you're ready to level up your career and become an integral part of our team, apply to be our next Game Master today!

Adventure awaits! Apply now and join us in delivering unparalleled experiences in virtual realms.

- Guest Interaction: Greet guests with enthusiasm, check them into their sessions, and assist with gearing up and gear-down procedures.
- Game Management: Oversee in-game sessions, ensuring each player's safety and engagement while guiding them through our state-of-the-art VR and Escape Room challenges.
- Safety Briefing: Present clear and concise player safety briefings before each session, creating a secure and enjoyable environment.
- Technical Troubleshooting: Identify, troubleshoot, and record any technical issues that arise with VR equipment, maintaining the highest level of game integrity and uptime.
- Venue Maintenance: Keep all areas pristine and organized, ensuring a debris-free and safe environment for players and staff.
- Support & Sales: Lend a hand at the front counter as necessary, support team leaders with various tasks, and engage in selling merchandise to enhance the player experience.
- Venue Operations: Take charge of opening and closing procedures, ensuring everything is set up for success or neatly wrapped up at the end of the day.
We are on the lookout for a Game Master who exhibits:
- Exceptional Guest Service: Delivering above-and-beyond experiences with a personable touch.
- Technological Savvy: Comfortable with Virtual Reality systems and interested in digital innovation.
- Team Spirit: Working effectively with colleagues to create seamless experiences.
- Escape Room Enthusiasm: Whether a seasoned puzzler or eager to learn, you love the thrill of the game.
- Drug Test Requirement: Candidates must pass a drug test upon employment and are subject to random drug testing.
- Transportation: Reliable transportation is required.
Join us in an inventive playground where creativity and innovation flourish. We believe in a workspace that is:
- Collaborative: Harnessing the power of teamwork to achieve common goals.
- Inclusive: Welcoming a tapestry of perspectives and valuing every voice.
- Fun-loving: A place where joy and adventure take center stage in our service delivery.
- Safe & Satisfying: Always prioritizing the safety and happiness of our guests and staff.
- Growth-Oriented: Supporting continuous personal and professional development.
Submit a resume and cover letter detailing your relevant experience, strengths, and motivation for applying for the game master position.
Provide a list of professional references.
Attend an initial interview to explore your background and suitability for the role.
A potential second interview may be conducted to further appraise your fit for the company, with possible situational assessments.
Successful candidates will be extended an offer after the comprehensive evaluation.
All new hires will undergo a drug test. Random drug testing may be conducted at any time during employment to ensure compliance with our drug-free policy.